Once you have accepted our Price Quote for transporting your vehicle, we will mail, fax or e-mail the necessary Customer Transport Order and a set of Terms & Conditions to you. These forms should be signed by you and returned to us along with your deposit in the form of credit card information, money order or certified check. You can also download our Order Form and Terms & Conditions. In addition, you can place an Order Online.

Upon receipt of your signed agreements and deposit, we will begin scheduling your vehicle for transport.

Once a transporter has been assigned, the dispatcher or driver will contact the person at the pick up address to schedule a time for pick up. Make sure to prepare your vehicle for shipping before your scheduled pick up time.

The driver will arrive to pick up the vehicle and will inspect the vehicle for any pre-existing damage. The driver will then give a copy of the inspection report to the person you have assigned to release the vehicle. The vehicle will be loaded and will be in transport to your destination. The driver will be making stops along the way to load and unload additional cars that he has scheduled to transport.

The driver will call within 24 hours of delivery to set up a time to deliver your car.

At the destination, it is your responsibility to inspect the vehicle and to note any existing damage. Please be sure to note any damage not already on the Bill of Lading before signing the form. Should there be any damage; contact All-States Auto Transport at which time we will advise you on your claim. If the entire transport fee has not been prepaid, then upon delivery the balance is due to the driver in the form of cash, money order or certified check made out to the carrier/transporter.